Terms of Service

These Terms of Service (“Terms”) govern your use of the website, services, and consultations provided by SMB Consultants (“we,” “us,” or “our”). By accessing our site or purchasing services, you agree to these Terms. If you do not agree, please do not use the website or services.

1. Using Our Services

SMB Consultants provides AI and IT consulting and support services primarily to small and mid-sized businesses. Services may include:

• On-demand consultations booked via third-party platforms (e.g., Tidycal)
• IT advisory, security guidance, and remote support
• Educational resources and tools

Use of our services is for professional and lawful purposes only. You agree not to:

• Use our services for any illegal or unauthorized purpose
• Attempt to access our systems or information in an unauthorized way
• Resell, redistribute, or repackage any part of our services without written permission

2. Consultations and Billing

Consultations may be booked via a third-party platform (e.g., Tidycal). Payment and scheduling are handled through that service. You are responsible for reviewing and understanding the booking terms on their site.

Consultations are billed directly to the client. Services beyond the initial consultation may be subject to separate contracts or billing arrangements.

3. Data & Privacy

We do not store, share, or sell your personal information. Any information you provide (e.g., name, email, or business info) during a consultation or form submission is used solely to provide the requested service.

This site uses Google Analytics to collect anonymous usage data to improve website performance. No personally identifiable information is collected or stored through analytics tracking.

4. Intellectual Property

All content on this website—including text, logos, branding, service descriptions, and visuals—is the property of SMB Consultants and may not be reused without permission.

5. Feedback

If you provide us with suggestions or feedback, you agree we may use that feedback without compensation or obligation to you.

6. Disclaimers and Limitations

Services are provided “as is” without warranties of any kind. We are not responsible for any direct or indirect damages resulting from use of our site or services.

SMB Consultants provides professional advice and support but does not guarantee outcomes or results.

7. Changes and Updates

We may update these Terms occasionally. Your continued use of the site and services after changes are posted constitutes acceptance of those changes. The most recent version will always be available on our website.

8. Legal Jurisdiction

These Terms are governed by the laws of the State of Michigan, without regard to conflict of law principles. Any disputes shall be handled in the courts located in Oakland County, Michigan.

9. Contact

For any questions about these Terms, contact us at:

SMB Consultants
PO Box 99334
Troy, MI 48099